Talk to the Kang team
We reply during Cameroon working hours (Monday to Friday, 08:00–18:00 WAT). Pick the right inbox below and include the workspace name and a short description so we can help faster.
Customer support
For existing customers needing help with their workspace.
support@kangopenbanking.comMore ways to reach us
Billing & invoicing
Invoices, receipts, plan changes, XAF and multi-currency billing.
billing@kangopenbanking.comPartnerships
System integrators, consultancies, ISVs and technology partners.
partners@kangopenbanking.comResponse times & support tiers
Free & Pro plans
Best-effort email support during Cameroon working hours.
Enterprise plan
Priority queue, named contact, quarterly reviews and onboarding sessions.
Security reports
Acknowledged within 1 business day; triaged and updated at least weekly.
Where we're based
Douala, Cameroon — serving customers across Central and West Africa. Postal address available on request for enterprise procurement.
Working hours: Monday to Friday, 08:00–18:00 West Africa Time (UTC+1). Weekend cover for Enterprise incidents by prior arrangement.